Maxine’s Fashion Closet Customer Support & Boutique FAQ
At Maxine’s Fashion Closet LLC, we specialize in curated designer fashion, offering both new and pre-owned luxury pieces. Whether you’re interested in our latest arrivals, preloved collections, or custom remix styling services, our FAQ section provides helpful answers to common questions about shopping, authenticity, shipping, and more.
Q: What different types of clothing collections do you offer?
A: Maxine’s Fashion Closet features four distinct collections: brand new New Arrivals, authenticated luxury Pre-Loved items, one-of-a-kind handcrafted Custom Remix streetwear, and men’s styles.
Q: What exactly is the Maxine “Custom Remix” collection?
A: Our Custom Remix pieces are unique, handcrafted statement designs created directly by Maxine. These include specialty upcycled items like our Asymmetrical Tulle Tees, Drip Denim Minis, and distressed fringe jean jackets that you won’t find anywhere else.
Q: Do you sell clothing for both men and women?
A: Yes! While we carry a wide variety of women’s and men’s apparel and accessories that includes outerwear, shirts, and streetwear styles.
Q: What kinds of designer brands can I find in your Pre-Loved section?
A: Our curated luxury Pre-Loved collection changes frequently based on availability, but regularly features authentic, high-end designer pieces and bags from premium legacy brands such as Gucci, Fendi, True Religion, and Coach.
Q: Can I get a discount on my first boutique order?
A: Yes! We love giving our shoppers something special. You can save 20% off across the entire store by using the promotional code Maxine20 at checkout.
Q: How can I get in touch with customer support if I have a question about an outfit?
A: You can reach out directly via our Contact Us page, email our support team at info@maxinefashion.com, or call us at +1 347-208-5200. We are always happy to help you find the perfect look!
Q: Do you carry shoes and footwear to match the clothing collections?
A: Yes! We feature a curated footwear section that focuses on trendy, high-demand streetwear and fashion staples, including custom-painted sneakers and premium footwear brands to complete your look.
Q: Can I find designer handbags and accessories at Maxine’s Fashion Closet?
A: Absolutely. Alongside our apparel, we regularly stock authentic pre-loved luxury handbags, designer belts, and unique statement accessories from premier labels like Gucci and Coach.
Q: Does Maxine’s Fashion Closet host physical pop-ups or private shopping events?
A: Yes, Maxine frequently hosts exclusive, live shopping experiences and private boutique events where you can browse our custom “Remix” styles and pre-loved luxury items in person. Stay tuned to our social media and homepage for upcoming event dates.
Q: What payment methods do you accept for online boutique orders?
A: We accept all major credit cards (Visa, MasterCard, American Express, and Discover) along with secure express checkout options including PayPal, Apple Pay, and Google Pay to ensure a quick and seamless checkout experience.